Video-Verified Monitoring That Police Respond To
Live operators in Edmonton watch your cameras, verify every alarm by video, warn intruders off over on-site speakers, and dispatch police with a description of exactly what they are looking at. Unverified alarms go to the bottom of the queue. Verified ones do not.
A Person Sees It Before Anyone Is Dispatched
Your cameras and analytics raise a signal. A trained operator pulls up the live view and decides what it is: a person on the lot, a delivery, a cat, a snowplow. If it is a threat, they act in seconds: a voice-down over your speakers, a call to your guard company, or a police dispatch with a live description of the people, vehicles, and direction of travel. Every event is recorded, timestamped, and kept for you as evidence.
Key Features
Live Operators, Not Just Alerts
AI triages the noise; a human makes the call. We review over 65,000 events a month so you never have to wake up to a push notification and guess.
Two-Way Audio Voice-Down
Operators speak directly to intruders over on-site speakers. Most leave before anything is taken, and the event is still documented.
Verified Police Dispatch
Police get a description of what the operator is watching, not a zone number. That is the difference between a queued call and an immediate one.
Guard and Keyholder Response
We can dispatch your guard company, call your keyholders, or follow whatever escalation you define per site and per time of day.
Evidence You Can Use
Every incident is captured with timestamps and a chain of custody, exportable for police, insurers, and courts.
Your Cameras, Our Platform
Works with most existing Hikvision, Dahua, Axis, Uniview, and ONVIF cameras. You choose where footage is stored, including Canadian data centres.
What Happens in the First Sixty Seconds
The difference between a camera that records a theft and one that stops it is who is watching, and what they are allowed to do.
Your cameras raise a signal
Motion, line-crossing, or AI person/vehicle detection on the cameras you already have. Hundreds of thousands of these a month across our customers.
An operator looks
Not software. A trained person in Edmonton pulls up the live view within seconds and decides what they are seeing.
They act on the property
A voice-down over your speakers. Most people leave the moment they hear they are on camera and police have been called.
They dispatch with a description
If someone stays, police get people, clothing, vehicles, and direction of travel, live. That is a crime-in-progress call, not an alarm activation.
Why it matters in Edmonton
Unverified Alarms Go to the Back of the Line
Industry-wide, traditional alarm systems produce false alarms between 94% and 98% of the time. Police services across Canada have responded the only way they can: unverified alarm calls are dispatched after every verified call, and in some municipalities not at all once an address has crossed a false-alarm threshold. Add permit fees and escalating penalties per false dispatch, and an unverified system costs you money while buying you a spot at the back of the queue.
Video verification changes the call itself. An operator who can see the property gives police what they need to treat it as a crime in progress.
Read why police deprioritize unverified alarms →Without video
"Alarm activation at 123 Main Street. Motion sensor, zone 3."
Queued behind every verified call in the city.
With a Video Armed operator
"Two individuals on-site at 123 Main Street, entering through the east fence. One approaching the equipment yard. Both in dark clothing. No vehicles in the lot."
Dispatched as a crime in progress, with descriptions officers can act on.
Built for the Sites That Get Hit
Open lots, remote yards, and buildings that are empty for sixteen hours a day. If a guard is too expensive and an alarm is too slow, this is the middle.
Car Dealerships
Lot walkers, catalytic converter theft, after-hours test-drive attempts.
How we monitor it →Construction Sites
Copper, tools, fuel, and equipment on open sites with no walls to lock.
How we monitor it →Infrastructure & Utilities
Remote yards, substations, and compounds nobody drives past at 3 a.m.
How we monitor it →Residential & Condo
Parkades, lobbies, and loading bays where a voice-down beats a callout.
How we monitor it →Everything the Operator Does, You Can See
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Voice-down over your speakers
Operators talk to intruders live. It is the single most effective deterrent we have, and it is documented every time.
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Police, guard, and keyholder dispatch
Escalation rules per site and per time of day. You decide who gets called for what.
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Evidence with chain of custody
Recordings, operator timeline, and dispatch notes preserved and verifiable for insurers and courts.
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Your own view, anywhere
Live cameras, events, and recordings in the Video Armed Security app and on any TV with the Display app.
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Schedules and arming
Monitoring follows your hours. Arm from the app when the last person leaves; disarm when the first arrives.
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Data where you want it
Canadian storage by default, or your own cloud account if compliance requires it.
By the numbers, every month
alarm signals triaged by AI so operators are not drowning in noise
events reviewed by a human operator before any decision is made
monitoring Alberta businesses from Edmonton, with Canadian operators
Operators Who Know What an Alberta Winter Looks Like on Camera
Snow blowing across a lens, a plow at 4 a.m., a delivery driver in a parka: a local operator reads these in a glance, and knows which Edmonton detachment to call and what they will ask. Offshore monitoring centres learn your city one false dispatch at a time.
Find Out What It Would Cost to Have Someone Watching
Tell us how many cameras and what hours. We will price your actual site, not a package.
Frequently Asked Questions
What is video-verified monitoring?
When an alarm or analytic triggers, a live operator looks at the camera before anything happens. They confirm whether it is a real threat, act on it, and only then dispatch police or a guard. Traditional alarm monitoring dispatches on a sensor with nobody looking.
Is a real person watching, or is it AI?
Both, in that order. AI analytics filter hundreds of thousands of raw signals a month down to the events worth a human look. A trained operator reviews those and makes every decision to intervene or dispatch. Nothing is dispatched by software alone.
Where are your operators?
Our monitoring station is in Edmonton, Alberta, staffed by Canadian operators. They know local police procedure, local weather, and what a January night on an Alberta job site actually looks like on camera.
Does video verification really get a faster police response?
Police services across Canada deprioritize unverified alarms because industry false-alarm rates run above 90 percent. A verified dispatch tells them how many people, what they are wearing, which way they are heading, and what they are doing right now. That call is treated as a crime in progress, not an alarm activation.
Can your operators talk to someone on my property?
Yes. With on-site speakers connected to our platform, operators issue a live voice-down: the intruder is told they are being watched and recorded and that police have been contacted. It is the single most effective tool we have; most people leave immediately.
Can I keep my existing cameras?
Usually. We connect to most Hikvision, Dahua, Axis, and Uniview systems and anything ONVIF or RTSP compatible. If your current NVR cannot deliver what operators need, we will tell you what to change rather than sell you a whole new system.
What happens after an incident?
You get the recording, the operator timeline, and any dispatch details in the Video Armed app and web portal. Footage is preserved with a verifiable chain of custody so it holds up for insurance claims and prosecution.
Where is my footage stored?
Where you decide. We offer data-sovereignty options including Canadian storage, and can keep alarm media in your own cloud account if your compliance requires it.
How much does remote video monitoring cost?
It depends on camera count, monitoring hours, and the response you want (voice-down only, guard dispatch, police dispatch). It is consistently a fraction of the cost of on-site guards for the same coverage. Request a quote and we will price your actual site.